Location: Banjarmasin, ID
Mon-Fri: 09:00-18:00

Data Governance &
Privacy Policy

At Fihavizx, the precision we apply to KPI frameworks extends to how we protect your information. This document outlines our commitment to data integrity, transparency, and your individual rights within our consultancy ecosystem.

Last Updated: March 15, 2026
Fihavizx office documentation
Institutional Context

Our policy is designed to comply with Indonesian data protection laws (UU PDP) and international best practices for business intelligence consulting.

Key Definitions

  • Personal Data: Information identifying a specific business professional or visitor.
  • Processing: Any operation performed on datasets, from collection to storage.
01

Information We Collect

We collect information that allows us to provide specialized KPI consultancy and educational resources effectively. This includes:

Direct Submissions

Name, professional email address, job title, and company details provided when requesting a consultation or accessing the library.

Automated Metrics

IP addresses, browser types, and navigation patterns used to optimize our SaaS Metrics Library delivery and site performance.

02

Utilization & Processing

"Fihavizx does not trade, sell, or rent your personal data to third-party marketing brokers."

We process your information based on legitimate professional interests, including:

  • Delivering customized KPI methodology frameworks.
  • Providing updates on new SaaS metric benchmarks.
  • Responding to specific inquiries submitted via fihavizx.com.
  • Enhancing the structural integrity of our educational portal.
03

Security & Integrity

We implement administrative and technical safeguards designed to protect against unauthorized access, alteration, or disclosure of processed data. Our systems are routinely reviewed to ensure alignment with contemporary cybersecurity standards suitable for business intelligence operations.

Please note that while we employ enterprise-grade security, no method of transmission over the Internet is 100% secure. You are encouraged to use secure networks when interacting with our consultancy tools.

Data Security Infrastructure
04

Your Statutory Rights

Depending on your location, you may have specific rights regarding your personal information. Fihavizx honors these requests globally to maintain our standard of transparency.

Access

Request a copy of the personal data we hold about your business account.

Rectify

Correct any inaccuracies in your professional profile or contact details.

Erasure

Request the deletion of your information when it is no longer required for service.

External Link Framework

Our portal contains links to external industry resources and benchmarking tools. Fihavizx is not responsible for the privacy practices or the content of these external entities. We encourage you to review the Terms of Service for further clarification on site usage.

Contact Inquiries

Officer Location

Jl. Pangeran Antasari No. 9,
Banjarmasin Selatan, Banjarmasin 70235,
Indonesia

[email protected]

Telephone Support

+62 511 332 7657

Policy Adaptability

Fihavizx reserves the right to modify this Privacy Policy in accordance with new technological requirements or legal developments. Significant changes will be communicated through a notification on our main dashboard or via registered contact methods.